While some may argue that “words are just words,” the language a leader uses can have a major impact on their employees. A leader’s words can be responsible for boosting morale, driving progress, ...

Brilliant people will often find ways to verbally convey messages that others might perceive as rude. In professional settings, it can be hard to keep your personal life private in such a small, tight ...

A message left at the scene of a health insurance executive’s fatal shooting — “deny,” “defend” and “depose” — echoes a phrase commonly used to describe insurer tactics to avoid paying claims. The ...

These British slang words will leave anyone outside the UK scratching their heads. Learn quirky British phrases and how to ...

In a world dominated by quick texts, emails and automated messages, receiving a personal note is like finding a breath of fresh air. It stands out, feels genuine and, most importantly, makes the ...

The Board of Directors of the Society of American Florists clustered last week in Chicago. They had long admitted that business bagan blossoming with luxuriant new millions of dollars shortly after ...