Equipment Returns | Quantum Fiber
Please follow the return instructions above and the link below to ship your used Quantum Fiber equipment* back to us, and we will refurbish or recycle it—at no cost to you.
Equipment Support | Quantum Fiber
Learn about the equipment you need for your Quantum Fiber service, from modems and SmartNIDs to WiFi pods. Find user guides, troubleshooting tips, and more.
How to return your Quantum Fiber equipment
Dec 5, 2025 · Returning your Quantum Fiber equipment is a straightforward process that helps you avoid unnecessary charges and supports our sustainability efforts. By identifying the …
Customer Support | Quantum Fiber
Get support for your Quantum Fiber service. Start here to find help with your account, internet and WiFi, speed and troubleshooting, and other services.
Contact us - Quantum Fiber
Use the Quantum Fiber app to connect with the Customer Success Team. They can help you with: Get the quick info and links you need to take care of our top service requests. Still have …
How and When to Reset Your Modem | Quantum Fiber
A reset returns your modem to its factory default settings. It will also erase any customized settings you have made, including personalized password and WiFi settings.
Account Sign In & Management | Quantum Fiber
Learn how to manage your Quantum Fiber account online. You're in control with on-demand account management through our web portal or our mobile app.